Updated 19th March 2018
The Customer agrees that Nevis Systems may engage Nevis Systems Affiliate or third parties to process personal data in order to assist Nevis Systems to deliver the Services on behalf of the Customer (“Sub-processors”). Nevis Systems has or will enter into written agreement with each Sub-processor containing data protection obligations not less protective than those in this DPA to the extent applicable to the nature of the Services provided by such Sub-processor. If the Sub-processor processes the Services outside the EU/EEA, Nevis Systems shall ensure that the transfer is made pursuant to European Commission approved standard contractual clauses for the transfer of Personal Data which the Customer authorises Nevis Systems to enter into on its behalf, or that other appropriate legal data transfer mechanisms are used.
The current Sub-processors are outlined in the table below and the Customer agrees and approves that Nevis Systems has engaged such Sub-processors to process personal data as set out in the list. The Customer may subscribe to notifications by emailing support@world-text.com, and if the Customer subscribes, Nevis Systems shall provide notification of a new Sub-processor(s) before authorising any new Sub-processor(s) to process personal data in connection with the provision of the applicable Service.
Nevis Systems shall notify the Customer in advance of any intended changes concerning the addition or replacement of any Sub-processor during which period the Customer may raise objections to the Sub-processor’s appointment. Any objections must be raised promptly (and in any event no later than fourteen (14) days following Nevis Systems’s notification of the intended changes). Should Nevis Systems choose to retain the objected to Sub-processor, Nevis Systems will notify the customer at least fourteen (14) days before authorising the Sub-processor to process personal data and then the Customer may immediately discontinue using the relevant portion of the Services and may terminate the relevant portion of the Services. Nevis Systems will refund the Customer any prepaid fees covering the remainder of the term of such relevant portion of the Service following the effective date of termination and there will be no penalty on either party and for the avoidance of doubt, where any Sub-processor fails to fulfil its obligations under any sub-processing agreement or under applicable law Nevis Systems will remain fully liable to the Customer for the fulfilment of its obligations under the Data Protection Addendum.
Sub Processor Trading Name | Geographical Location of Data Processed or Accessed | Description and Purpose of Data Processing | Types of Data Processed | Terms of data processing agreement |
---|---|---|---|---|
AWS | United Kingdom | Provision of communication products and services, including transmission to or from customer software applications from or to the publicly-switched telephone network (PSTN) or mobile networks or other specified origination and termination points. Storage | Personal data contained in communications customers send or receive through Nevis Systems' services | For the duration of the Agreement between the Customer and Nevis Systems and as long as may be required by applicable law |
United Kingdom | Provision of communication products and services, including transmission to or from customer software applications from or to the publicly-switched telephone network (PSTN) or mobile networks or other specified origination and termination points. Storage | Personal data contained in communications customers send or receive through Nevis Systems' services | For the duration of the Agreement between the Customer and Nevis Systems and as long as may be required by applicable law | |
Rackspace | United Kingdom | Provision of communication products and services, including transmission to or from customer software applications from or to the publicly-switched telephone network (PSTN) or mobile networks or other specified origination and termination points. Storage | Personal data contained in communications customers send or receive through Nevis Systems' services | For the duration of the Agreement between the Customer and Nevis Systems and as long as may be required by applicable law |
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