Messaging use cases

Start from the job you need done, not from our product names. Each page below covers one job end to end: what it is used for, how it connects, and the sender rules that apply. If you need a sector view instead, the industries hub lists the verticals we work in.

Bulk & campaign messaging

Scheduled and one-off sends to a large list, with delivery receipts and opt-out handling.

Transactional, OTP & alerts

One-time codes, confirmations, appointment reminders and service alerts that follow a customer action.

Two-way & conversational

Messages a customer can reply to, with the reply delivered back to your system or inbox.

Inbound & replies

Numbers that receive messages and keyword replies, and forward them where you need them.

Auto responder

An automatic reply to every inbound message on a number, for confirmations and opt-outs.

Email to SMS

Turn an email into an SMS, so a system that can send mail can send text without new code.

Need the technical view instead? The SMS API and developer reference cover connection, authentication and delivery receipts.

Transform Messaging with World-Text

Send SMS messages from one platform. Use the HTTP API for alerts and notifications, or two-way messaging for conversations. Volume pricing and delivery reporting included.