Contact Us
For all Sales and Support questions
Should you wish to seek further information from us on our messaging service or any other aspect of our business please email or write to us at the address below.
25 Kingsway House
Kingsway
Gateshead
Tyne and Wear
NE11 0HW
United Kingdom
Support Requests
To help us answer your questions as quickly as possible, please send the following information:
- Account ID - Account or sub-account ID which the request relates to
- Description of Request - A detailed description of the support request
- Mobile Number - Source and/or destination mobile number if applicable
- Date and Time - A time frame which the request relates to if applicable
Office Hours
Monday to Friday - 9am to 5pm GMT/BST
The sales and support office is open during these times. If you have an urgent support request please submit this in the normal manner. If you have a 24/7 support contract please contact your dedicated support email address or telephone number.
Special Christmas and New Year Opening Hours
| Date | Support Team | Sales Team |
|---|---|---|
| Monday 24th December 2018 | Email only | Email only |
| Tuesday 25th December 2018 | Email only | Email only |
| Wednesday 26th December 2018 | Email only | Email only |
| Thursday 27th December 2018 | Email only | Email only |
| Friday 28th December 2018 | Email only | Email only |
| Saturday 29th December 2018 | Email only | Email only |
| Sunday 30th December 2018 | Email only | Email only |
| Monday 31st December 2018 | Email only | Email only |
| Tuesday 1st January 2019 | Email only | Email only |
| Wednesday 2nd January 2019 | Email only | Email only |
| Thursday 3rd January 2019 | Email only | Email only |
| Friday 4th January 2019 | Email only | Email only |
Add text messaging and two-way text messaging into your business.
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