Contact Us
For all Sales and Support questions
Should you wish to seek further information from us on our messaging service or any other aspect of our business please email or write to us at the address below.
216-218 Rothbury Terrace
Newcastle upon Tyne
Tyne and Wear
NE6 5DE
United Kingdom
Support Requests
To help us answer your questions as quickly as possible, please send the following information:
- Account ID - Account or sub-account ID which the request relates to
- Description of Request - A detailed description of the support request
- Mobile Number - Source and/or destination mobile number if applicable
- Date and Time - A time frame which the request relates to if applicable
Office Hours
Monday to Friday - 9am to 5pm GMT/BST
The sales and support office is open during these times. If you have an urgent support request please submit this in the normal manner. If you have a 24/7 support contract please contact your dedicated support email address or telephone number.
Special Opening Hours
| Date | Support Team | Sales Team |
|---|---|---|
| Tuesday 29th December 2020 | Urgent Support Only | Closed |
| Wednesday 30th December 2020 | Urgent Support Only | Closed |
| Thursday 31st December 2020 | Urgent Support Only | Closed |
| Friday 1st January 2021 | Urgent Support Only | Closed |
| Saturday 2nd January 2021 | Urgent Support Only | Closed |
| Sunday 3rd January 2021 | Urgent Support Only | Closed |
| Monday 4th January 2021 | Urgent Support Only | Closed |
Add text messaging and two-way text messaging into your business.
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